Talking to AI: How Copilot & ChatGPT’s Speech Features Can Transform Your Productivity
AI has quickly become a go-to tool for business productivity, but most people are only typing their questions into apps like Copilot and ChatGPT. What if you could just talk to AI instead?
How to Craft Prompts When Using AI: The Key to Getting What You Want
AI is becoming a game-changer in business, helping with everything from content creation to data analysis and decision-making. But here’s the secret most people don’t realise: AI is only as good as the prompts you give it.
Macs aren’t “just another device”
When choosing a Managed Service Provider (MSP), it’s tempting to assume that their claim of “we can handle Macs too” is good enough.
AI Is Already in Your Business – But Is It Secure?
Artificial intelligence (AI) is already being used inside your business—whether you realise it or not. Employees are using tools like ChatGPT, Microsoft Copilot, and AI-driven automation to speed up tasks, generate ideas, and optimise workflows.
IT Budgeting in 2025 – Why Your MSP Should Be Part of the Conversation
Planning your IT budget isn’t just about managing costs—it’s about ensuring your business has the right technology, security, and strategy in place to support growth. Yet, too often, IT budgeting is treated as a routine expense review rather than an opportunity to make proactive, strategic decisions.
Cybersecurity is a Business Risk – Do You Know Where You Stand?
Most businesses assume their cybersecurity is under control—until something goes wrong. A phishing attack compromises financial data, a cloud misconfiguration exposes sensitive files, or an employee unknowingly shares credentials with an AI-powered scam.
Simplifying Cross-Tenant Collaboration in Microsoft 365
As organisations grow and acquire other companies, managing multiple Microsoft 365 environments can quickly become a challenge. Users are often required to sign in to different tenants to access data, send emails, collaborate on Teams, or work on SharePoint. This friction can impact productivity and user experience.
Fortunately, Microsoft Azure Active Directory (Azure AD) offers two powerful solutions for simplifying collaboration while maintaining the independence of multiple tenants: Azure AD B2B Collaboration and Azure AD Cross-Tenant Synchronisation. Here, we’ll dive deep into how these solutions work, compare their features, and provide guidance on which might be the best fit for your organisation.
Building Trust in IT Outsourcing: Best Practices for Successful Partnerships
Trust is a fundamental aspect of successful IT outsourcing partnerships. When trust is compromised, it can lead to operational challenges and hinder collaboration. Restoring trust involves demonstrating reliability, transparency, and a commitment to client success. Businesses should seek IT partners that prioritize open communication and consistently deliver on their promises.
Navigating a Decade of IT Support: Lessons for Long-Term Business Success
In today’s dynamic business landscape, finding reliable IT partners is crucial for long-term success.
Future-Proofing Your IT Infrastructure: Essential Strategies
Future-proofing your IT infrastructure is critical for maintaining business continuity and staying competitive.
